Shipping policy
Shipping Policy
Thank you for shopping with us! We work hard to process and deliver your order as quickly as possible. Please review our shipping information below.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Time
Our estimated shipping time is 6–12 business days after your order has been processed.
Please note that shipping times are estimates and may occasionally be affected by factors outside of our control, including carrier delays, severe weather, holidays, or unusually high order volumes.
Tracking Your Order
Tracking information may take 1–4 business days to update after your order has been shipped. In some cases, tracking updates may be delayed while the package is moving between carrier facilities.
If your tracking information has not updated for several days, this does not necessarily mean your package has stopped moving.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.
Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
We are not responsible for packages that are delayed, returned, or delivered incorrectly due to inaccurate or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your order has exceeded the estimated delivery timeframe, please contact our customer support team. We will review the available tracking information and assist you with determining the status of your shipment.
Carrier delays can occasionally occur and may be outside of our direct control.
Multiple Packages
Depending on the items in your order and the fulfillment location, your order may arrive in more than one package. If this occurs, you may receive separate tracking information for each shipment.
Contact Us
If you have any questions regarding your shipment or order status, please contact our customer support team. Please include your order number so we can assist you as quickly as possible.